Prices are per seat
The listed price is for one person, in the provider's own currency. Add-ons are also priced per seat.
Booking
How booking a trip works
From finding a trip to a confirmed seat, the whole thing takes a few minutes. Here is exactly what happens at each step and what to expect afterwards.
KemetGo bookings are request-based: you choose your date, seats and extras, then the provider confirms. That is what keeps two groups from being sold the same seat.
Start by narrowing the catalogue
Explore holds every published trip and opens once you are signed in as a traveler. Filter it down before you start comparing, so you are only reading listings that could actually work for you.
- Filter by destination, price range, duration and rating
- Every card shows the price per seat and the dates
- Open a trip for its gallery, inclusions and meeting point
- Check the provider's rating before you go further
The booking flow, step by step
- 1
1 · Find a trip
Search from the home page, or open Explore once you are signed in, and filter by destination, price range, duration and rating.
- 2
2 · Check the details
On the trip page, read the description, look at the gallery, check the duration, meeting point, what is included and the provider's rating.
- 3
3 · Choose your date
Press Book and pick a departure date. Only the provider's available days can be selected, and sold-out dates are marked as fully booked.
- 4
4 · Set your seats
Enter how many people are travelling. Remaining availability for that date is shown as you choose.
- 5
5 · Add optional extras
Pick any add-ons the provider offers — room upgrades, meals, transfers. Some are single-choice, some let you pick several, and prices are per seat.
- 6
6 · Review the total
Base price, add-ons and the final total are broken down before anything is submitted.
- 7
7 · Confirm your details
Check your name, phone and email, and add an address if the provider needs one. Bookings are settled in cash with the provider.
- 8
8 · Submit the request
Your booking is sent to the provider and appears in My Bookings with a pending status.
- 9
9 · Get approved
The provider reviews and approves it. Your status changes to approved and your seats are held.
Then track it from your account
Once submitted, the booking lives in My Bookings. That is where the status changes when the provider responds, and where you cancel if your plans change.
- Pending, approved and cancelled bookings in one list
- Full details: date, seats, add-ons and total
- Cancel without messaging anyone
- Review the trip after you travel
What your booking status means
- Pending — the request has reached the provider and is waiting for their decision. Your seats are not final yet.
- Approved — the provider has confirmed. Your seats are held and the trip is yours.
- Cancelled — the booking was cancelled by you or by the provider, and the seats are released back to the trip.
You can see the current status of every booking in My Bookings at any time.
Good to know before you book
Check what's included
Each trip lists what the price covers. If transport, meals or tickets are not on that list, budget for them separately.
Know your meeting point
The gathering point is on the trip page and pinned on the map. Check it the day before, not the morning of.
Keep your phone number current
Providers use the number on your booking to reach you about pickups and last-minute changes.
Know how to cancel
You can cancel a pending or approved booking from My Bookings. Since you pay in cash, any refund is settled with the provider.
Book early for busy dates
Popular departures fill up and close themselves. Booking ahead is the only way to guarantee a date.
Booking questions
How long does approval take?
It depends on the provider, but most respond quickly. Your status in My Bookings updates as soon as they act.
Can I change the number of seats after booking?
Contact the provider or the Help Center. Changes depend on the seats still available for that date.
How do I cancel?
Open My Bookings and cancel the booking there. Pending and approved bookings can both be cancelled, and the seats go back to the trip.
What if my booking is declined?
The seats are released and nothing is held on your side. Similar trips are suggested on every trip page if you need an alternative.
Do I need an account to book?
Yes. Booking requires an account so your bookings, updates and cancellations stay tied to you. Creating one is free.
When do I pay?
In cash, with the provider, as arranged for the trip. KemetGo does not take payment online today. Your booking is confirmed when the provider approves the request, not when money changes hands.